Return & Refund Policy

At ana , we want you to be completely satisfied with your purchase.

Returns
We offer a 7-day return policy from the date of delivery. To be eligible for a return:
•⁠ ⁠The item must be unused and in its original condition
•⁠ ⁠The item must be in original packaging with tags intact
•⁠ ⁠Proof of purchase is required

Non-Returnable Items
•⁠ ⁠Used or washed products
•⁠ ⁠Customized or personalized items
•⁠ ⁠Items purchased during clearance sale (if applicable)

Refunds
Once we receive and inspect your returned item:
•⁠ ⁠Approved refunds will be processed within 5–7 business days
•⁠ ⁠Refund will be credited to your original payment method
•⁠ ⁠Choose instant refund in ANA Wallet after return pickup completion

Exchange
We only replace items if they are defective or damaged.

Return Process
To initiate a return, contact us at:
📧 Email: info@anahomestore.com
📱 WhatsApp: +91 94859 33774

Our team will arrange pickup or guide you through the return process.

Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account or contact your payment provider.